9jl Terms & Conditions

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and 9jl ("9jl," "we," "us," or "our"), the operator of the online gaming platform accessible at https://9jl.one ("the Platform"). By accessing, registering on, or using any part of the 9jl Platform — including but not limited to the casino lobby, sports betting section, live dealer games, promotional pages, and customer support channels — you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety.

If you do not agree with any part of these Terms, you must immediately cease using the 9jl Platform and close your account. Continued use of the Platform following any published amendment to these Terms constitutes your acceptance of the revised Terms.

To register and maintain an account on 9jl, you must satisfy all of the following eligibility requirements at all times:

• You must be at least 21 years of age. This is a strict requirement under Philippine gambling regulations and is non-negotiable. 9jl enforces this requirement through mandatory KYC (Know Your Customer) verification.
• You must be a natural person — corporate entities, trusts, and other legal entities are not permitted to hold player accounts.
• You must be legally permitted to participate in online gambling activities under the laws applicable to your jurisdiction of residence.
• You must not be a current employee, contractor, director, officer, or immediate family member of an employee of 9jl or any of its affiliated companies, game providers, or payment processors.
• You must not have been previously excluded, suspended, or banned from the 9jl Platform or any affiliated platform.
• You must not be acting on behalf of another person or as a proxy player.

By registering on 9jl, you represent and warrant that you meet all eligibility requirements listed above. 9jl reserves the right to request documentary proof of eligibility at any time and to suspend or close accounts where eligibility cannot be confirmed.

Each player is permitted to hold one (1) account on the 9jl Platform. The creation of multiple accounts by the same individual — whether using different names, email addresses, phone numbers, payment methods, or device identifiers — is strictly prohibited and constitutes a material breach of these Terms.

When registering your 9jl account, you agree to provide accurate, complete, and current information, including your legal full name, date of birth, residential address, valid email address, and Philippine mobile number. You are responsible for keeping this information up to date. Providing false or misleading registration information is grounds for immediate account suspension and forfeiture of any balance.

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You must not share your login details with any other person. 9jl will not be liable for any loss or damage arising from unauthorized access to your account resulting from your failure to keep your credentials secure.

• You must notify 9jl immediately if you suspect unauthorized access to your account.
• 9jl recommends enabling two-factor authentication (2FA) on your account for additional security.
• 9jl staff will never ask for your password via any communication channel.
• Accounts that have been inactive for 12 consecutive months may be subject to a dormancy fee or closure at 9jl's discretion, with prior notice provided to the registered email address.

9jl reserves the right to conduct identity verification (KYC) at any stage of the account lifecycle, including at registration, before processing withdrawals, or following any unusual account activity. Failure to complete KYC verification within the timeframe specified by 9jl may result in account suspension and withholding of pending withdrawals pending verification.

9jl supports deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, UnionBank, and other payment methods as listed on the Platform from time to time. The minimum deposit amount is ₱100. Minimum and maximum withdrawal amounts are published on the Platform's banking page and may be updated periodically.

All deposits are credited to your 9jl account in Philippine Peso (PHP / ₱). 9jl does not charge deposit fees; however, your payment provider may apply their own transaction fees, for which 9jl accepts no responsibility.

Withdrawal requests are processed to the same payment method used for the most recent qualifying deposit, where technically possible. This policy exists to prevent money laundering and to comply with applicable financial regulations. 9jl reserves the right to request additional documentation before processing any withdrawal, including but not limited to:

• A valid government-issued photo ID (e.g., Philippine passport, SSS ID, UMID, driver's license, PhilSys national ID).
• Proof of residential address (e.g., utility bill, bank statement dated within 90 days).
• Screenshot or confirmation of the payment method used for deposit.
• Source of funds declaration for withdrawals exceeding specified thresholds.

9jl processes withdrawal requests within the timeframes published on the Platform. GCash withdrawals are typically processed within minutes during business hours. Bank transfer withdrawals may take 1–3 business days depending on the receiving institution. 9jl is not responsible for delays caused by third-party payment processors or banking institutions.

9jl offers various bonuses and promotional offers to eligible players, including but not limited to welcome bonuses, deposit match bonuses, free spins, cashback offers, and loyalty rewards. All bonuses are subject to the specific terms and conditions published alongside each offer, which form part of these Terms.

Unless otherwise stated in the specific promotion terms, the following general bonus conditions apply to all 9jl bonuses:

• Wagering Requirements: Bonus funds must be wagered a specified number of times before they can be converted to withdrawable real-money funds. The applicable wagering multiplier is stated in each promotion's terms.
• Game Contributions: Different game types contribute different percentages toward wagering requirements. Slots typically contribute 100%; live dealer games, table games, and sports betting may contribute a lower percentage or may be excluded entirely.
• Expiry: Bonuses and any associated winnings expire if wagering requirements are not met within the stated validity period. Expired bonuses are removed from the account without compensation.
• Maximum Bet: While a bonus is active, a maximum bet limit per round or spin applies as stated in the promotion terms. Bets exceeding this limit while a bonus is active may result in the bonus and associated winnings being voided.
• One Bonus at a Time: Only one bonus may be active at a time unless explicitly stated otherwise in the promotion terms.

9jl reserves the right to modify, suspend, or withdraw any bonus or promotion at any time without prior notice. Bonuses are intended for recreational players only. Any attempt to exploit bonus offers through systematic play, collusion, or other means constitutes bonus abuse and will result in the forfeiture of the bonus and any associated winnings, and may result in permanent account suspension.

All games available on the 9jl Platform — including slots, live dealer games, fish shooting games, bingo, crash games, and sports betting markets — are governed by their individual game rules, which are accessible within each game interface. By participating in any game, you agree to be bound by the applicable game rules.

9jl uses certified Random Number Generator (RNG) technology for all applicable games. RNG systems are independently tested and certified to ensure that game outcomes are random, fair, and not influenced by any external factor, including previous game results or player behavior.

In the event of a technical malfunction, disconnection, or system error during a game round, 9jl's records shall be the definitive source of truth for determining the outcome of that round. 9jl will make reasonable efforts to resolve disputes arising from technical issues fairly and promptly. Bets placed during a confirmed system malfunction may be voided and stakes returned at 9jl's discretion.

The following conduct is strictly prohibited on the 9jl Platform. Engaging in any prohibited conduct constitutes a material breach of these Terms and may result in immediate account suspension, forfeiture of balances, and referral to law enforcement authorities where applicable:

• Registering more than one account, or registering on behalf of another person.
• Providing false, inaccurate, or misleading information during registration or KYC verification.
• Using the Platform for any money laundering, fraud, or other financial crime.
• Colluding with other players to gain an unfair advantage in any game.
• Using automated software, bots, or scripts to interact with the Platform.
• Attempting to reverse-engineer, hack, or otherwise interfere with the Platform's software or infrastructure.
• Exploiting software bugs or errors to gain an unfair advantage — any such advantage must be reported to 9jl support immediately.
• Engaging in abusive, threatening, or harassing behavior toward 9jl staff or other players.
• Attempting to charge back or reverse any deposit transaction after using the deposited funds for wagering.
• Accessing the Platform from a jurisdiction where online gambling is prohibited by law.

9jl is committed to promoting responsible gaming and providing tools that help players maintain control over their gambling activity. We believe that gambling should be an enjoyable form of entertainment, not a source of financial or personal harm.

9jl provides the following responsible gaming tools to all registered players:

• Deposit Limits: Set daily, weekly, or monthly deposit limits on your account to control your spending.
• Session Time Limits: Set reminders or hard limits on the duration of your gaming sessions.
• Loss Limits: Set limits on the amount you are willing to lose within a defined period.
• Self-Exclusion: Request a temporary or permanent self-exclusion from the Platform. Self-exclusion requests are processed within 24 hours and cannot be reversed during the exclusion period.
• Reality Checks: Enable periodic pop-up notifications reminding you of the time elapsed and amount wagered during your session.

To access responsible gaming tools, log in to your 9jl account and navigate to the Responsible Gaming section of your account settings, or contact our 24/7 support team via live chat.

All content on the 9jl Platform — including but not limited to the 9jl brand name, logo, website design, graphics, text, software, game interfaces, promotional materials, and all other intellectual property — is owned by or licensed to 9jl and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your personal, non-commercial entertainment purposes. This license does not permit you to:

• Copy, reproduce, distribute, or publicly display any content from the Platform without prior written consent from 9jl.
• Use the 9jl brand name, logo, or any other trademark in any manner that could cause confusion or imply endorsement.
• Create derivative works based on any Platform content.
• Use any data mining, scraping, or similar data extraction tools on the Platform.

Any unauthorized use of 9jl's intellectual property may result in legal action. If you believe that any content on the Platform infringes your intellectual property rights, please contact us at the details provided in Section 14.

To the fullest extent permitted by applicable law, 9jl and its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to:

• Loss of winnings due to technical malfunctions, disconnections, or system errors beyond 9jl's reasonable control.
• Losses arising from unauthorized access to your account due to your failure to maintain the security of your credentials.
• Delays in deposit crediting or withdrawal processing caused by third-party payment providers.
• Interruptions to Platform availability due to scheduled maintenance, emergency maintenance, or force majeure events.
• Any reliance on information published on the Platform that is subsequently found to be inaccurate.

9jl's total aggregate liability to you for any claim arising out of or in connection with these Terms or your use of the Platform shall not exceed the total amount deposited by you into your 9jl account in the 30-day period immediately preceding the event giving rise to the claim.

Nothing in these Terms shall limit or exclude 9jl's liability for fraud, gross negligence, or any other liability that cannot be excluded or limited under applicable Philippine law.

9jl collects, processes, and stores personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. The collection and use of your personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By registering on the 9jl Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy, including for the purposes of account management, KYC verification, fraud prevention, regulatory compliance, and marketing communications (where you have opted in).

You have the right to access, correct, and request deletion of your personal data held by 9jl, subject to applicable legal and regulatory retention requirements. To exercise your data rights, please contact our support team.

9jl reserves the right to amend, update, or replace these Terms at any time. When material changes are made, 9jl will notify registered players via the email address on file and/or by displaying a prominent notice on the Platform. The "Last Updated" date at the top of this page will be revised accordingly.

Your continued use of the 9jl Platform following the publication of amended Terms constitutes your acceptance of the revised Terms. If you do not agree with the amended Terms, you must stop using the Platform and may request account closure by contacting our support team.

It is your responsibility to review these Terms periodically. 9jl recommends bookmarking this page and checking it whenever you receive a notification of changes.

These Terms and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.

In the event of a dispute between you and 9jl, we encourage you to first contact our customer support team to seek an informal resolution. Our support team is available 24/7 via live chat and will make every reasonable effort to resolve your concern promptly and fairly.

If a dispute cannot be resolved informally within 30 days of first notification, either party may refer the matter to the appropriate regulatory authority or seek resolution through the courts of competent jurisdiction in the Philippines.

If you have any questions, concerns, or complaints regarding these Terms & Conditions, or any aspect of the 9jl Platform, please contact us through the following channels:

• Live Chat: Available 24/7 directly on the 9jl Platform — the fastest way to reach our support team.
• Email: [email protected] — for formal inquiries, account issues, and legal correspondence.

Our customer support team includes Filipino agents who are familiar with local payment methods and account issues. We aim to respond to all email inquiries within 24 hours on business days.